Contact Us

Speak with our customer-service team

For help with a Simple Modern product, a delivery or an existing purchase, use this store’s email and telephone shown below. Include the order reference when available and explain what you need us to check. This helps us identify the correct purchase without requesting confidential payment or login information.

Service hours

Support is available Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles, the store’s configured time zone). Messages outside that schedule are reviewed in the next service period. If you need a pre-shipment cancellation or correction, contact us immediately; whether it can be made depends on the order’s progress.

Returns and item problems

Please describe damaged, incorrect or missing goods and attach relevant photos when useful. Request instructions before sending a return. The company address below is the default return destination unless we expressly provide a separate address for your approved return. The Refund Policy explains eligibility, postage and refund processing.

Business contact details

Simplemodern
Email: Support@Simwlemodern.shop
Telephone: 617-813-1970
Business address: 4 West St, Wilmington, Massachusetts, 01887, US